Apple MacBook Pro is one of the best portable computers that one can buy. However, sometimes users can experience that their MacBook Pro keeps freezing, and this causes discomfort in using the product. Here are quick steps to carry out if your MacBook Pro is frozen:
Simple Fixes For MacBook Pro Freezes Rarely
Terminate The Application:
It is possible that your MacBook Pro freezes due to an application. To terminate an app, press Command + Shift + Option + Escape together. Check if the MacBook Pro responds after the current application is shut down.
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Restart Your Mac:
If the above step doesn’t work, then the next step is to do a hard restart by holding the power button for 10 secs.
Note: If your MacBook Pro freezes rarely and works fine the next time, it restarts then there is no issue with your system.
Advanced Fixes For MacBook Pro Keeps Freezing:
If your MacBook Pro keeps freezing even after these quick fixes and it quite often behaves the same, then this issue might be severe. In such a case, try out the following steps before you visit the Apple Store:
Terminate All Applications:
A MacBook Pro doesn’t freeze because of applications but running too many applications at once can increase the load on the system’s hardware and can cause it to hang. Any application that opens on your system loads its files into the RAM, and if the RAM fills, then the MacBook Pro starts to slow down until it reaches a state where your MacBook Pro freezes.
Check your MacBook Pro after you have terminated all the applications if it works fine or not. It is recommended to open a limited number of applications at one time.
Do Not Fill Up The Hard Drive:
If you have a lot of data stored on your computer and your hard disk is full, then the MacBook Pro freezing issue is common. It is time to get rid of the unwanted data by optimizing your computer or transfer the data to an external drive. To check the current hard drive capacity:
Step 1. Click on the Apple icon, which is located on the upper left corner.
Step 2. Then click on the About This Mac.
Step 3. In the new window, locate and click the Storage tab.
Step 4. The hard drive capacity of your system and its state will be displayed.
Note: Apple always recommends its users to leave 15% of the hard disk empty. In simple words, you must always keep at least 10 GB free for your Mac to operate smoothly.
Also Read: How To Analyze Disk Space On Mac
Uninstall Suspicious Third-party Applications:
Any application not developed by Apple is considered as third-party, and these apps might be the reason that your MacBook Pro keeps freezing. Observe if your MacBook Pro starts to behave abnormally or freezes after you launch a specific application. If that happens many times, then uninstall that application immediately. It does not mean that if an application is slowing down your MacBook Pro then, it may be malicious. This can also happen if your MacBook Pro is old, and the application is fully compatible with the configuration of your laptop. Also, check out uninstaller apps for Mac
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You can also always try to use an alternative to an application you are using and then check if your MacBook freezes.
Apple has a team working round the clock, which identifies bugs and errors in the Apple computers, and keeps a watch for the malicious files which are created by cybercriminals daily. The Apple team then releases the fixes and patches via updates and roll them out to all the valid MacBook Pro users.
It is recommended to keep updating your MacBook Pro as an updated system is less prone to issues like freezing, automatic restart, and lag issues.
Apple Diagnostics/ Hardware Test:
Apple has designed its own troubleshooting tool within its MacBook Pro that allows the users to run a diagnostic scan to identify and repair errors by itself. This tool was known as the Apple Hardware Test and rechristened in 2013 as Apple Diagnostics Tool.
This process involves shutting down the computer and carrying out a set of instructions. Once the process has been completed, it will provide an error code based on the scan. This error code can help you understand the exact nature of the issue and steps to resolve it from Apple Support. To run the test, follow the following steps:
Step 1. Disconnect all external devices like printers, scanners, and external drives.
Step 2. Shut down the MacBook Pro.
Step 3. Restart your system and immediately hold the letter D key down until the Test icon appears on the screen.
Step 4. Select your preferred language and hit the Return key.
Step 5. Now press the return key or the letter T to begin the test.
Step 6. Once the test completes, the result will be displayed in the lower part of the Window. Make a note of all the result and observations which can be shared with Apple Support via email, chat or phone.
Step 7. Hit on Restart to exit out to the test environment.
Note: It is recommended to take a printout of the steps or write them down as those steps would not be accessible once the computer shuts down. Also, make sure to note down any message or error code displayed after the scan is over.
Hardware incompatibility can also be one of the reasons if your MacBook Pro keeps freezing. The best way to identify will be if this issue occurs after you have attached a new device to your MacBook Pro like a USB flash disk or an external hard disk. If not, then it must be one of the existing ones which can also cause the problem owing to driver updates.
To resolve your MacBook Pro frozen issue, first unplug all the peripheral devices connected like printers, scanners, pen drives, etc. Then plug the devices back one by one, and check to observe which device is causing your MacBook Pro to freeze. Once identified then you can check for the latest driver updates on the device manufacturer’s website, download and install them.
Safe Mode in a MacBook Pro was designed by Apple to load the system in a limited predefined environment with no third-party apps running in the system. When a computer enters into a safe mode environment, a variety of troubleshooting scripts are automatically performed.
To initiate the Safe Mode environment, shut down your MacBook Pro and restart it after 30 seconds. When you restart, immediately press and hold the Shift key. This will ensure that the MacBook Pro boots up in Safe Mode.
Now check if the MacBook Pro freezes as you use it for some time. If not, then reboot your system into normal mode and check. There are many instances where automated scripts fix some minor issues and resolve the issue.
However, if you find that the MacBook Pro keeps freezing even after this step, then we can conclude that the issue could be somewhat complicated, and the next option would be to try to repair the boot disk.
In simple words, there are small sections of memory that store settings, and if the computer is not able to access those sections quickly then there is a chance that this will lead to a MacBook Pro frozen up. The best option is to reset them by the steps mentioned below:
Step 1. Shut Down the MacBook Pro.
Step 2. Turn it on after 30 seconds, and immediately hold Option + Command + P + R for 20 seconds.
Note: Your MacBook Pro might restart before the 20 seconds duration, but you have to keep holding those keys down simultaneously for 20 seconds
Step 3. Restart your MacBook Pro normally once again, and check if the issue of MacBook keeps freezing has been resolved.
Reset System Management Controller:
The SMC is an important feature of the MacBook Pro that manages your system’s normal functions. A simple reset can fix the issue of MacBook freezes and can be done in an easy way.
Step 1. Shut down the MacBook Pro.
Step 2. Press and hold the Shift + CTRL + Option keys and the Power Button all at the same time for 10 seconds.
Step 3. Now turn on the system, and check for issues.
Your Ideas On MacBook Pro Frozen?
All the above-mentioned steps are tried and tested by me personally on my MacBook Pro, and there are no after-effects. If you perform these steps on your normal working MacBook Pro. Rest assured, these steps can enhance the functioning of your system as they focus on many features at one time. If you know of any other steps that can save the trip to an Apple Store, then share them in the comments section below.
Problems on MacBook Pro OS High Sierra can take different forms. However, among all of them, it is the Gray Screen of Death that is considered the most troublesome.
There are many possible causes why a MacBook Pro gets stuck on a gray screen. Surprisingly, too, there are lots of MacBook issues that get mistaken for the gray screen problem on MacBook Pro OS High Sierra. So to clear things out, continue reading below.
The MacBook Pro Gray Screen Issue
Believe it or not, the gray screen issue on MacBook Pros frequents every Q&A site. It seems that more and more MacBook Pro users running High Sierra are still unable to find solutions to their problem. Feels terrible, right?
Well, it only feels that way because many still have got no clue for a possible reason. But if you’re familiar with the nature of Macs, you should know that the chances of fixing Mac issues are high.
Interestingly, what those MacBook Pro users are seeing is not really a gray screen. It could simply be a black screen with a built-in Retina display that appears gray during the initial startup phase. Most often, the problem is reported to appear after restarting a MacBook Pro. There are instances , though, when the gray screen appears with the Apple logo or a spinning globe sign.
Now, how do we fix this gray screen problem?
6 Possible Solutions to Gray Screen Problems on MacBook Pro OS High Sierra
Of course, there are hardly problems that cannot be resolved. The same applies to your MacBook. Here are six possible solutions to your gray screen problems:
Solution #1: Disconnect All External Peripherals.
- First, shut down your MacBook by pressing the Power button.
- Disconnect all the peripherals connected to your MacBook, except the mouse. Be sure you also disconnect your headphones and any Ethernet cable.
- Switch on your MacBook.
- If you are already seeing a blue screen, then it means the problem is with one of the peripherals. Try to find the problematic peripheral by shutting down your Mac and reconnecting the peripherals one at a time.
- After identifying the faulty peripheral and you still see the persistent gray screen, it is possible that your mouse or keyboard could be the culprit. If you have an extra mouse or keyboard, swap it and test it out.
- Restart your MacBook.
If the display of forlorn grayness persists, then try the succeeding solutions.
Solution #2: Repair Your Hard Disk Drive Using Disk Utility.
Another possible culprit for your gray screen problems is your hard disk. To fix it, you have to run Disk Utility by booting your system into Recovery Mode.
Follow the instructions below for a step-by-step guide:
- Shut down your MacBook Pro by long-pressing the Power button.
- Hold down the CMD + R keys to power up your MacBook Pro again.
- You will be taken to the OS X Utilities screen.
- Select Disk Utility.
- Choose your MacBook Pro’s built-in hard drive under Disk Utility.
- Hit Verify Disk to continue.
- You should receive a notification that the problem has already been fixed.
If the gray screen still greets you, you still have four more options to try.
Solution #3: Safe-Boot Your MacBook Pro.
Have you heard of the function called Safe Boot? It works by performing certain diagnostics on your macOS to ensure everything is up and running. It so happens that this function can also get rid of your gray screen problems.
To run Safe Boot, follow these steps:
- Shut down your MacBook Pro.
- Wait for 10 seconds and restart it while pressing down the Shift key.
- Safe Boot will now start doing its job. Just wait for it to finish its task.
- It will notify you if it has already completed the diagnostics.
If this solution worked, restart your machine from the Apple menu. Otherwise, let’s find out what else you can do.
Solution #4: Reset the PRAM or NVRAM.
Sometimes, the problem is with your PRAM or NVRAM. These unique memory sections are notorious for causing troubles in Macs. Then again, they can be reset to their default settings. Although resetting to your default MacBook Pro settings will take time, it could be worth it.
Here’s how to reset the PRAM or NVRAM:
- Disconnect all the peripherals connected to your MacBook Pro.
- Restart your MacBook Pro.
- Before the gray screen shows, press the Command, P, R, and Option keys.
- Hold all the keys until your MacBook Pro restarts. You should then hear another startup sound.
- Release all the keys.
- If the gray screen no longer appears, reconnect your peripherals.
If you’re still unlucky, it’s time to get serious and try the last few solutions.
Solution #5: Repair Your Startup Drive.
You have already explored all possible solutions on how to fix your gray screen problems on MacBook Pro OS High Sierra, but the problem persists. Don’t worry, though, as you still have another solution!
While this can be a bit tricky, repairing your Startup Drive might just work for you. Here’s how:
- Start your MacBook Pro from an OS X Installer DVD.
- Insert the DVD installer into your optical drive.
- Switch off your MacBook Pro.
- Restart your Mac while pressing the C key. It will then take you to a menu for booting your MacBook Pro from the optical drive. You have three options from here. These are:
- Start from an OS X Installer DVD
- Start from the Recovery HD
- Start from an External Drive
- Select one and follow the instructions provided.
If your MacBook Pro launches successfully with any of the three methods, then great. But if not, well, you still have one last solution to try.
Solution #6: Reinstall High Sierra.
If all else fails, you may reinstall High Sierra. Simply follow these steps:
- Shut down your MacBook Pro.
- Press the CMD + R keys and switch on your MacBook Pro again.
- A new window will pop up with the option Reinstall MacBook Pro OS High Sierra. Select it.
- Wait for the process to finish.
Hopefully, this solution has now fixed your problem.
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Gray screen problems are common, but they may only be a result of peripheral or OS installation issues. We just don’t pay attention to the tiny things that may affect our MacBook’s performance, hence they accumulate and worsen over time. Lucky for you, you’re already spared from the time-consuming process of searching for solutions as we compiled the possible solutions to your gray screen problems.
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There is one last thing you can do now to prevent MacBook Pro issues from popping up. Install Tweakbit Mac Repair on your MacBook Pro. This amazing tool can be used to run a quick scan on your MacBook to help you identify erroneous files or documents that may cause problems in the long run.
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Did the solutions above help you with your gray screen problems on your MacBook Pro? Let us know below!