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System cleanup in one click
You generally buy a MacBook because you want a quality laptop that’s easy-to-use and doesn’t suffer from bugs or hardware failures. So it’s truly disheartening to discover that there have been a slew of MacBook keyboard issues plaguing recent models.
- The factory reset feature of the MacBook Pro serves a number of purposes. It is a means of clearing out your computer and starting all over again. The feature is often used when a computer is sold, or passed on to someone else. Data may be saved or deleted depending on the preferences of the.
- RE-POST Wanting to try the new RF9 with my new 2020 16” MacBook Pro, I discovered the dreaded “black screen” while attempting to play. The download was successful but after launching, the application would get to the Tx calibration screen and then turn to a black screen. My system was up to.
Is your MacBook Pro keyboard not working? You’re not alone. Lots of users have been experiencing issues with their Apple butterfly keyboards as well.
Naturally, Apple is working to fix the problem in upcoming models of MacBook Pro and MacBook Air, but if you’ve bought one in the last few years, unfortunately, those fixes aren’t going to help you.
Let’s find out the steps you need to take to fix your MacBook keyboard quickly.
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Why Is Mac Keyboard Not Working?
Before you can fix the problem, first you have to determine exactly what the problem is. There are a few possible issues that could lead to your MacBook keyboard not working.
One thing to note is that a MacBook keyboard isn’t like most other keyboards on the market. Instead of using a scissor-like mechanism, MacBooks feature a proprietary Apple butterfly-like keyboard with a slightly different design.
Ever wondered how Apple laptops are so slim? Part of that is the butterfly keyboard mechanism. Whereas most keyboards’ scissor mechanism provides tension on keys so that they click back into place once you finish typing, Apple designed a minimal switch as slim and elegant as a butterfly — hence the name.
Unfortunately, the butterfly keyboard is also just as fragile as a butterfly too. If even one spec of dust gets under a key and into the mechanism, it can lead to problems like a key repeating, sticking, or not registering hits at all.
It’s one thing if your Z key sticks occasionally. It’s another if your spacebar won’t work. Thus, fixing your MacBook keyboard can’t be put off for very long once it’s stopped working.
How do I fix a MacBook keyboard or MacBook Pro keyboard?
The short answer is: not you. The longer answer is an authorized Apple dealer will fix your MacBook Pro keyboard for free.
In some rare cases a blast of compressed air could clear the dust from the keyboard. Even though it won’t do the job for most, it’s worth trying since a can of air only costs a few dollars. But don’t expect salvation.
Apple has admitted that there’s a flaw with their design and as long as your MacBook is recognized as one of the afflicted models (if your keyboard isn’t working, it probably is) then all you have to do is take your laptop to an Apple Authorized Service Provider, Apple Retail Store, or Apple Repair Center, and they’ll handle your MacBook or MacBook Pro keyboard replacement.
It’s worth noting, however, that Apple created this service program after three class-action lawsuits. There were a lot of users with a Mac keyboard not working, and if they hadn’t taken action this fix would cost hundreds of dollars.
Part of the problem is that it isn’t simply a matter of replacing a single key on the butterfly keyboard — the entire MacBook keyboard has to be replaced, making it a fairly significant repair job. It can take up to five days before the shop is able to get the right parts and make the replacement.
Remember: Before taking your computer into the shop, always back up its most important data — even if you have to use a USB or Bluetooth keyboard to get it done.
MacBook or MacBook Pro trackpad not working?
The MacBook trackpad is one of the best on the market. Responsive and precise, it’s a dream to work with… at least, when it’s working correctly.
If you find your MacBook trackpad not working, there are a few steps you can take.
1. Turn it off and on again
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It’s true that restarting something is an ongoing joke most of the time, but it’s also great advice. Try rebooting your MacBook and see if that clears up the issue.
While you’re at it, close the lid when you shut your laptop down as well. For some reason many Mac users have reported this solves their MacBook trackpad not working issue.
2. Disable the Force Click option
In some cases, if your MacBook Pro trackpad isn’t working, you can try to disable Force Click to fix the issue:
Open System Preferences in your Applications folder
Navigate to the Point & Click tab
Uncheck the Force Click option
Note: This fix will only work for MacBooks with 3D Touch, but it’s relatively easy to do and worth a shot.
3. Reset the System Management Controller (SMC)
Macbook Won't Download Anything
A lot of bugs and performance issues can be solved by resetting your Mac’s System Management Controller. There are two ways of doing so. For Macs with a non-removable battery:
Shut down your MacBook
Plug in your MagSafe adapter
Press and hold down: Shift, Control, Option, and the power button
If your MagSage adapter changes color, you’ve reset the SMC
If your MacBook has a removable battery:
Shut down the laptop
Remove your battery and MagSage adapter
Hold the power button for 10 seconds
This simple reboot can take care of many of your Mac’s problems. It’ll reset some options like the time it takes for your MacBook to go to sleep when left idle, but it won’t change any truly important settings.
MacBook Pro keyboard and trackpad not working?
If both your MacBook keyboard and trackpad aren’t working, then there are a few possible problems that might be causing the issue: hardware and software. Here are a few more tips to test before taking your MacBook into an Authorized Apple Service Provider.
1. Delete .plist files
Macbook Pro Won't Load Completely
It’s possible that somewhere along the line your software settings have changed and contributed to keyboard and trackpad malfunction. Try setting them back to their factory defaults by deleting your .plist (or “property list”) files.
Back up your computer with the Time Machine fist
Press ⌘ + Shift + G
Enter ~/Library/Preferences/ into the new bar and hit Go
Find and highlight these files:
Delete them and reboot your Mac
2. Reset PRAM
Getting your Parameter RAM back to zero is a useful way of removing prescient glitches from your system:
Shut down your MacBook
Reboot, but while the computer is booting press and hold ⌘ + Option + P + R until the gray screen appears
Release the keys after you hear the reboot sound
3. Restore your Mac to an earlier version
If your keyboard or trackpad issues have just started, it’s possible that a recent change in software or settings has caused the problem. To fix it, just roll back your Mac a few saved backups:
Restart your Mac
While the system is rebooting, open the Recovery Tool by pressing ⌘ + R
Choose Restore from the Time Machine backup
Proceed according to instructions
How to prevent software issues on your Mac
Truth is not every issue with your MacBook is a hardware problem. Sometimes software conflicts can arise and create irritating, persistent issues that you don’t know how to resolve. So instead of trying to figure out what’s going wrong with your Mac, get CleanMyMac X to do it for you.
Secure your Mac against any issues with CMM X
Software problems might cause keyboard misbehavior. Get CleanMyMac X and it will help you keep your Mac healthy, always.
CleanMyMac X is by far the best Mac maintenance app on the market with a whole range of tools, including a full-system cleanup, a professional uninstaller, malware scanner, a file shredder, and an ever-updating set of optimization tweaks. If malware is to blame for whatever is happening with your Mac:
Open CleanMyMac X
Navigate to Malware Removal in the sidebar
Click Scan and delete anything suspicious if found
Of course, the best treatment for your Mac overall is prevention — using thoughtful analysis to see premonitions. For that, just download iStat Menus and you’ll be able to monitor your Mac’s performance in real time effortlessly.
iStat Menus shows you exactly when your computer starts slowing down. Designed to sit in your menu bar and give you detailed rundowns at a glance, this optimization utility is bar none when it comes to knowing what’s happening with your machine.
Best of all, both CleanMyMac X and iStat Menus are available for a free seven-day trial from Setapp, a platform with over 150 Mac apps that make your digital life a breeze, from creating backups to working with documents to managing your finances. And if CleanMyMac X has just helped you avoid a MacBook Pro keyboard replacement, why not try it out?
Meantime, prepare for all the awesome things you can do with Setapp.Read on
All-mighty Mac system monitor
If you’ve ever used a Windows computer before for comparison, you know that Macs in general are far more reliable and rarely let you down. But the inevitable happens with technology: computers get old, internal memory wears out, battery cycles get shorter and shorter.
So if one day you woke up but your Mac didn’t, it might feel like your life has stopped when you think about all the lost in-progress work, photos, documents, etc. Don’t worry — all you need to do is methodically follow a series of steps to bring your machine back to life.
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Solutions For MacBook Not Turning On
When your MacBook Air or MacBook Pro won't turn on, it’s very rare that the problem is with the whole setup — more likely one of the components is misbehaving, which can range from your display to software glitches. Our task here is to isolate this problem to solve it.
The first step is to check, as obvious as it sounds, whether your Mac has any battery life left (or in the case of iMacs whether the cable is connected correctly). Try unplugging and plugging your Mac back in. If you have an older MacBook, your MagSafe cable will show you a green light if the computer is charged and amber if it’s still charging.
As a rule, try to only use Apple-made cables. Even though they could be more expensive (check eBay or Craigslist for secondhand ones), they are more likely to be safe for your Mac and not put extra strain on your battery life. Also, don’t forget to test your outlet — it might just be that you’re using a faulty one.
1. Boot up your Mac
Once you know your Mac is powered properly, try turning it on by pressing the power button. Do you hear the fans or any sounds at all? If yes, it might be that your Mac’s problem is with software. If your Mac won’t boot at all, it might be something to do with hardware.
In both cases, when you MacBook Pro or MacBook Air won’t turn on, make sure to disconnect all keyboards, mice, external HDs, and so on to make sure they are not part of the problem. If nothing has changed, you need to do a power cycle.
2. Go through a power cycle
If you’re certain that your MacBook Pro won't boot, a good option is to enable a power cycle, which is basically a forced restart.
To do a power cycle:
Shut down your Mac by pressing the power button (keep pressing)
Unplug all the power cables
Hold the power button for 10 more seconds
Restart the Mac as usual
Hopefully, the Mac won’t turn on issue is now fixed.
3. Rule out your display
In rare cases, it might be your display that’s giving you all the trouble. Checking all the cables (if you’re on a desktop) for proper connection should be your first option, of course, but sometimes there could be a glitch with a battery power circuit that for some reason won’t trigger the screen light.
The thing is, your MacBook black screen is still working. One way to fix the problem, especially when your MacBook won't turn on this way, is to hold your laptop to a bright window to let the sun shine through the back of your screen. This way, you should actually be able to see enough to log in, after which your screen should turn on normally.
4. Repair your Mac in Recovery Mode
Going from cables to other external inputs to display, it’s natural to turn to your hard drive next, which could now be broken in some way. The good news is your Mac features a handy way to try to fix this called Disk Utility, which you can access through Recovery Mode.
To initiate Recovery Mode:
Make sure your Mac is completely shut down
Hold ⌘ + R and turn your Mac back on
You’ll see a new window pop up with some options to choose from. Click Disk Utility ➙ Continue.
Select your hard drive
Click First Aid
After the process is complete, turn your Mac off and on
5. Restart Mac in safe mode
If you’re still experiencing problems, it’s possible to restart MacBook in safe mode to bypass lots of small processes that might sidetrack your Mac from working properly.
Entering safe mode is easy:
Turn off your Mac
Power it back on while holding Shift
Release Shift when you see a login menu
Now that you know the situation with your Mac is not hopeless, you’re getting closer to the finish line. Sometimes, you just need to restart MacBook once more for everything to work smoothly.
6. Reset your Mac’s NVRAM
Even when your Mac is turned off, there’s a special kind of memory that’s keeping tabs. It’s called non-volatile random-access memory (NVRAM) and in very rare cases can lead to problems booting up. But if you’ve already tried all the tips above, it could be a very rare case indeed.
To reset NVRAM:
Turn off your Mac
Hold ⌘ + Option + P + R and turn on your Mac
Release the keys when you hear the second startup chime
7. Reset the SMC
Another vital operator in your Mac’s ecosystem is the System Management Controller (SMC). It handles keyboard backlighting, responds to you pressing the power button, manages your battery, etc.
Resetting the SMC is essentially the last thing you can do before you completely reinstall the macOS:
If you’ve got a MacBook, press Shift + Control + Option and power up
For iMacs, simply unplug the cable for 15 seconds, plug it back in, wait five more seconds, and then power up
8. Back up with Target Disk Mode
Naturally, you don’t want to lose any of your data while doing a clean macOS installation. But even if your Mac won't boot, you can still try to get the information out via a hack known as Target Disk Mode.
For this, you need a second Mac and a Thunderbolt cable:
Connect the two Macs
Turn off your Mac completely
Power your Mac back on while holding the T key until the cable icon appears on your screen
Now your Mac’s hard drive should appear as an external one on the other Mac’s Finder
Simply copy any files needed to the other Mac
Hopefully, if everything worked, your files are safe!
9. Get a new macOS
The final step of the MacBook Pro won't turn on saga is to reinstall the macOS, which should fix any software-related problems for sure.
To do so, just restart your Mac in Recovery Mode as described above (holding down ⌘ + R) and select the Reinstall macOS option from the menu. If any problems persist beyond this point, your next stop should be an appointment at the Apple Store’s Genius Bar.
Keep up-to-date backups and monitor your Mac
Truth be told, it’s exhausting and frustrating to go through every step outlined above, but might be necessary if you don’t keep regular backups and are not aware of the state your Mac is in. So, if the disaster hasn’t struck yet, let’s fix those things!
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Recover lost data on Mac
Install Disk Drill and stop worrying about your files. The app creates secure backups and can even bring your content back in case you lose it.
Disk Drill is the ultimate app you need for timely and secure backups to an external hard drive. All done from a single and straightforward menu. What’s more, the app is also world-class at recovering deleted files too, so you never lose any files whatsoever again.
iStat Menus is another must-have utility that’s going to be responsible for your Mac’s wellbeing. Just a few icons in your menu bar can tell you the exact state of anything, from your battery to CPU to RAM, in real time. Then if you see your processor underperforming or memory being frequently maxed out, you can take preemptive measures and avoid the catastrophe completely.
As you can see, taking care of your Mac shouldn’t be hard — just two apps will do. And if you encounter a MacBook black screen or your Mac won't turn on, go through the checklist above to solve the problem in minutes.
Best of all, Disk Drill and iStat Menus are both available to you for free for seven days via Setapp, a platform with over 160 essential utilities and apps that your digital life productive and secure. Just over to the Setapp website to start your trial: sure, you could’ve been doing backups for years, but the second-best time to start is now!
Meantime, prepare for all the awesome things you can do with Setapp.Read on